Terms of Sale & Privacy Statement

This Agreement describes the terms and conditions applicable to your use of our products and services.

Terms of Sale

We are committed to making your total experience a positive one. Upon receipt of your order we will ship product to you via ground delivery services such as Federal Express, UPS or the US Mail. If there is any delay in processing your order we will attempt to contact you with an explanation. Upon your receipt of our product, you are responsible for inspecting the delivery. If a shipping box appears damaged please reject the shipment so we may settle any damages with our shipper. Notify us via email that the product was rejected for delivery and provide an explanation of the reasons. Send your email to help@mastertonic.com

If you are not satisfied with our product(s) please return it within 30 days (postage paid) with a detailed explanation of why you are returning the product(s). We will review your situation and, if appropriate, provide a refund of the product purchase price less a shipping charge of $5 per bottle. Please include your name, address, email address and telephone number together with a copy of the original receipt.

Mail returns to:
Energy Matters
Attn: Master Tonic Product Return
P.O. Box 4352
Santa Rosa, CA 95402-4352.

Privacy Statement

To process your order we collect personal information from you. Your privacy is extremely importance to us. This Agreement describes the terms and conditions applicable to your use of our services. The privacy statement provided below discloses the privacy practices of www.Mastertonic.com, as owned and operated by Energy Matters.

If you have any questions regarding this Agreement, you may contact us by email: info@mastertonic.com, or send inquiries to: Energy Matters, P.O. Box 4352, Santa Rosa, CA 95402-4352

We may amend this Agreement at any time. You further agree that by accessing the Web site or utilizing the services you agree to be bound by the Terms and Conditions as are in effect at such time. If we decide to change our privacy policy, we will post those changes to this privacy statement. We reserve the right to modify this privacy statement at any time.

Information You Provide to Us

We use PayPal.com and Google CheckOut for online payment transactions. In order to process your order, billing information, such as a credit card number, and your contact details will be requested by PayPal who will forward your order details to us. You will also have an option to pay by means other than a credit card. As a security precaution, we do not store or collect your credit card information. By the act of not having your credit card on file, your credit card information is kept secure.

Security of Private Information

Our payment processor (PayPal) uses SSL encryption using a security certificate to protect sensitive information online. We take several precautions to protect user-information off-line. All of our users' information has restricted access. Only persons authorized by us and who require the information to perform a necessary task are granted access to personally identifiable information.

Information Sharing

We will not sell, share, or rent your information to any other individuals or organizations.

However, we reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a product recall, or a judicial proceeding, court order, or legal process served on our Company.

Communication Policies

We may contact you periodically to offer new information related to our products or services. You will have the option to "Opt Out" of any such communications.

Log Files

We use IP addresses to analyze trends, administer the site, and gather general demographic information. Other log information is kept for security reasons. That data is used to prevent or discover a hacker and will not be used for other purpose.

Cookies

We use session ID cookies. These are bits of text that are temporarily set on your computer. These are used to make it easier for you to navigate our Web site. For example, thanks to cookies you do not have to log-in repeatedly (from Web page to Web page). A session ID cookie expires when you close your browser.

Links to Other Sites

This Privacy Statement applies only to information collected by this Web site and our company. This Web site contains links to other Internet sites that are not owned or controlled by us. For example we offer other products through Amazon.com and use PayPal.com and Google CheckOut for payment/order processing. Please be aware that we are not responsible for the privacy practices of other Internet sites. When you leave our site please read the privacy statements of any Web site that may collect your personal information.

This is a Food Product, Not a Remedy, Dietary Supplement, or Medicine

DISCLAIMER: ENERGY MATTERS OFFERS FOR SALE A FOOD PRODUCT NOT TO BE CONFUSED WITH A REMEDY, DIETARY SUPPLEMENT, MEDICINE OR THE LIKE, AND EXPRESSLY DOES NOT ENDORSE AND DISCLAIMS ANY AND ALL USES OF OUR PRODUCT(S), EXPRESS OR IMPLIED, RELATING TO ANY REMEDY, DIETARY SUPPLEMENT OR MEDICAL CLAIMS INCLUDING BUT NOT LIMITED TO THAT OF THE "MASTER CLEANSER" OR ANY OTHER DETOXIFICATION, CLEANSING, REDUCTION OR OTHER SUCH USES. Any such references have not been validated by us and do not reflect the views of Energy Matters; its parent, subsidiary or affiliated companies; or its employees, officers, directors, or shareholders. Energy Matters does not assume any responsibility or liability for any such referenced material(s) or their purported use, purpose or claims. Energy Matters does not assume any responsibility or liability for any claims, damages, or losses resulting from any use of our products for any such purposes.

If you have concerns about our Terms of Sale or our privacy practices, please contact us at:

Privacy Administrator
Energy Matters
P.O. Box 4352
Santa Rosa, CA 95402-4352
info@mastertonic.com

 

Current as of 9 March 2009